Contrary to popular belief, you should not place your phone in a bag of rice— doing so will not make any difference to the moisture trapped inside. In the worst-case scenario, grains of rice can find its way into your phone’s headphone jack and charging port, causing even more damage than before.
After retrieving your phone from the water source, turn off your phone and remove the SIM card and/or memory card. Do not press any buttons or charge your phone. Next, gently wipe down all outer surfaces with a dry cloth.
Once you’re done, bring your liquid damaged device into MKC Repairs as soon as you can and our expert technicians will gladly take over from there!
While there are always shops out there that can provide cheaper repair services, you should beware of prices that seem too good to be true. A cheap repair often involves subpar or second-hand replacement parts, inexperienced technicians, and further damaged devices. When you repair your phone at a cheap repair shop, prepare to fork out more money for more repairs in the long run.
At MKC Repairs, we only use professional-grade replacement parts for all our repairs. Our team of qualified technicians are trained to handle every make and model out there, so you can trust that your device is always in good hands.
While we try our best to get every repair right the first time, things may not always work out as planned. This is why all our services are backed by a 90-day warranty, so we can help you with any future issues at no additional cost.
Most repairs can be completed in under 30 minutes, but that depends on the extent of damage and the phone model. For more complicated repairs that need additional equipment, such as an iPhone back glass replacement, you can expect your device to be fixed in approximately one to two hours.
You should first check your wall adapter and charging cable for any signs of damage, such as corrosion, bent prongs or breakage. If there is no visible damage, test your charger with another device to ensure its working. You should always use the charger that came with your phone. If you are using a third-party charger, make sure it’s manufacturer-approved.
To remove any potential interference, take out your phone case and carefully clean out dirt and debris from the charging port. Our technicians can clean out your device’s charging port for you if needed. Next, firmly plug the charging cable into your phone. If you’ve verified that your charger works but your phone doesn’t charge when it’s plugged in, your charging port is most likely damaged.
For a more accurate diagnosis, bring your device to MKC Repairs and our technicians will look at it for you.
Here at MKC Repairs, your privacy is paramount to us. Our technicians undertake rigorous training and background screening, so you can rest assured knowing that your personal data is kept 100% confidential throughout the repair process. You won’t have to provide us with your phone password if you aren’t comfortable.